Testimonials
"I've worked with Elford on hospital construction: renovation and expansion – infrastructure updates – services work – and, in Dublin, building a brand new hospital. The budgets for these projects have ranged from under $5 million to almost $100 million. Elford's performance is a two-edged sword for them: they have exceeded my expectations so consistently, now I just expect them to be that good.
"All of the things they do well technically come from something very basic they do well – they listen and understand what we're trying to accomplish. They make a real effort, and effectively, to understand our goals in depth, our underlying mission. Then they go about systematically applying our goals and values to the project. That's why I set the bar so high with them – because they set it that high for themselves.
"One remarkable thing with Elford was their ability to do major construction work inside the hospital, while we were operating. They completed a very complex renovation to our surgery department while the O.R. was up and running – a complicated, five-phase renovation during which time we operated and they built side by side. And we had very few issues along the way, because they took the time to understand our needs before starting, and they made our needs their first priority every day.
"I speak to executive conferences a lot, and when it comes to major construction, everyone in my position assumes it will be an adverse relationship with the construction management firm. Executives just assume it will be a nightmare until it's over – probably from past experience. But my experience with Elford was not that way. I had a very positive, constructive relationship with the team that built this hospital, over the course of 3 years. And this was driven, in large part, by their way of finding out what is important to me, and focusing on delivering good value – and good values – in those areas, beyond just building the building."
Cheryl Herbert – President, Dublin Methodist Hospital
"Elford did a tremendous job of communicating with us as their customer. They did a fabulous job of explaining to us as non-experts in the construction field what was happening throughout the process. What did they do exceptionally well? They did an excellent job of working through a messy and difficult renovation while the building's population remained in place. The workers were especially sensitive to special circumstances of our clients with physical and developmental disabilities. Elford was an excellent partner with us as we redefined our building. Every person on the project saw the vision and helped us realize our goals."
Margie Pizzuti – President & CEO, Goodwill Columbus
"Over the last 10-15 years, I've worked with Elford on a variety of projects where they have provided services in general trades, construction management and a large number of facilities maintenance activities. Projects have ranged from major plant expansions to small interior renovations.
"A clear difference about Elford is that they care very much about good outcomes. Their management understands that success requires excellent communications throughout the project and involves much more than building what is on the plans.
"Also, I have always been very happy with their general superintendents; they are very hands-on, knowledgeable people that administer the construction process very well."
Len Swankoski – Associate Director, Engineering,
Boehringer Ingelheim Roxane, Inc.